Here is the Privacy & Cookie Policy for City FC

City Football Club, is owned by City Football Club LLC, and is known together as "CFC", "we" and/or "us".

CFC takes the privacy of all its players, supporters, coaches, customers and website users, very seriously and takes great care to protect your information.

This privacy policy explains what information we collect about you, how we may use it, and the steps we take to ensure that it is kept secure. We also explain your rights and how to contact us.

Please note, this website contains links to other websites which are provided for your convenience. We are only responsible for the privacy practices and security of this site. We recommend that you check the privacy and security policies and procedures of each and every other website that you visit.

By using this website and giving your information to us, you indicate your consent to us and our commercial partners collecting and using your personal information in accordance with the terms set out in this policy.


What information do we collect?

In order to provide you with services, we may collect personal information about you from our website, telephone conversations, emails and written and verbal communications. We may, for example, keep a record of your name, address, delivery address, email address and telephone/mobile number.

We may supplement the information that you provide with other information that we obtain from our dealings with you or which we receive from other organisations, for example, our commercial partners.


How will we use your information?

All personal information that we obtain about you will be recorded, used, and protected by us in accordance with current data protection legislation and this privacy policy. We will primarily use your personal information to provide our products and services to you and, for example:


Disclosure of your information

In order to provide our products and services to you, we may need to appoint other organisations to carry out some of the processing activities on our behalf. These will include, for example, delivery organisations, fraud screening companies (see below), mailing houses, social media agencies and audio/visual suppliers. In these circumstances, we will ensure that your information is properly protected.


Fraud Prevention and Screening

In order to prevent instances of fraud, information disclosed to CFC and the results of any assessment of potential fraud or breach of systems, will not be directly disclosed to any other third party, unless under a non-disclosure and confidentiality agreement. As such, where we do provide this information we will ensure that your information is properly protected.


CFC Commercial Partner Programme

City Football Club teams up with a selection of carefully chosen commercial partners, an up-to-date list of our partners is available by requesting such list by email from the CFC corporate address below.


Offers and opportunities

Our commercial partner programme is designed to support CFC and to also bring customers, fans and website users a diverse range of CFC associated content and CFC branded offers at competitive prices. CFC and/or these commercial partners would like to contact you to tell you more about the offers available to you and about a range of other CFC initiatives in any number of ways, including by post, telephone, text/picture/video message, digital television, fax or by email.

If you express an interest in an offer from one of our commercial partners, that partner may let us know. This enables us to take your views and interests into account when choosing our commercial partners and developing the programme.

Hence, you agree not to:


What to do if you do not want to receive details of offers.

Please be assured, you are under no obligation to buy anything or to participate in any CFC initiatives, however, if you prefer not to be contacted either by us or any of our commercial partners, you can opt out by clicking the relevant boxes on the screen upon which you provide information or by writing to us by mail or email (see the section "How to contact us" below). Hence, you can change your mind at any time.

Please note, if you do opt out of receiving information, we and/or our commercial partners will be unable to keep you informed of new services, products, events or special offers that may interest you and our ability to inform you such offers and opportunities may be affected.


Use of your information outside the United Arab Emirates

Some of the organisations to which we may disclose your personal information are situated outside of the United Arab Emirates (“UAE”). In order to provide you with the products and services you require, we may need to transfer your personal information to these countries some of which do not have laws that protect privacy rights as extensively as in the UAE. If we do transfer your personal information to other territories, we will take proper and appropriate steps in order to ensure that your information is protected in accordance with this privacy policy.


Cookies

In common with many other website operators, we may use standard technology called 'cookies' on this site.


What are ‘Cookies’?

Cookies are small pieces of information that are stored by your browser on your computer's hard drive. They are often used as a mechanism for websites to remember things that a website browser has done there in the past, for example, clicking on particular buttons, logging in, or having read pages on that site months or years ago.


How does City Football Club use Cookies?

In common with many other website operators, we use cookies on our website. We use them to enrich your experience of using the website by allowing us to tailor what you see to what we have learned about your preferences during your visits to the site. Our cookies are also used to enable us to develop our website to reflect our players, fans and supports interests, by noting who has seen which pages and advertisements (if any), how frequently particular pages are visited and determining the most popular areas of our website.

In general, we use the following types of cookie:


Strictly Necessary Cookies

These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, or to use the future and soon to come shopping cart feature when buying CFC club and supporter gear etc.


Analytical/Performance Cookies

These allow us to recognise and count the number of visitors and see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users can find what they are looking for easily.


Functionality Cookies

These are used to improve the functional performance of the website and make it easier for you to use. For example, they are used to remember that you have previously visited the website and asked to remain logged in to the website.


Targeting Cookies

These cookies record your visit to our website and your browsing habits, such as the pages you have visited and the links you have followed. They are used to deliver advertising or content which is/are more relevant to your interests and also may be used to limit the number of times that you see an advertisement or type of content. They may be placed by us, or by advertising networks or partners with our permission. Please note, these cookies do not contain any of your personal information. For details on how to manage cookies and how to opt out of targeted marking see below.

By continuing to use our website without choosing to delete/block cookies, you agree that we can place these types of cookies on your device.


Managing Cookies

You can manage cookies by activating the setting on your internet browser that allows you to refuse the setting of all or some cookies. Please refer to the instructions or the online help files available via your relevant browser if you wish to manage cookies in this way.

Alternatively, please visit www.allaboutcookies.org for further information. To manage cookies relating to targeted advertising activities, you can visit www.youronlinechoices.com. To opt-out of being tracked by Google Analytics across all websites you can visit tools.google.com/dlpage/gaoptout.

Please note, if you refuse cookies this may mean that you can’t use some of the additional


Security of information

We take the security of all personal information seriously. In addition, we have security procedures in place to protect our paper based systems and computerised databases from loss and misuse, and only allow access to them when it is absolutely necessary to do so, and then under strict guidelines as to what use may be made of the personal information contained within them.


Monitoring

We may monitor or record telephone calls for security purposes and to improve the quality of services that we provide to you.


Changes to this privacy policy

We aim to meet high standards and our policies and procedures are, therefore, constantly under review. From time to time we may change our security and privacy policies. Accordingly, we recommend that you check this page periodically in order to review our current policies.


Updating and correcting information

You may correct your personal information by emailing us at info@dubaicityfc.com (Subject line: Privacy Data Request) or by changing your profile on our website. Please include your name, address and/or email address when you contact us as this helps us to ensure that we accept amendments only from the correct person. We encourage you to promptly update your personal information if it changes.


Your rights to access your personal information

You have the right to receive a copy of the personal information that we hold about you. We may charge a small fee towards the cost of administering any request you make. The current fee is AED50.00.


How to Contact Us:

Telephone: +971.4.442.8293

Email: info@dubaicityfc.com (Subject Line: Privacy Data Request)

Post or Courier: Website and Media Manager, City Football Club, Detroit House, Office 605, Motor City, Dubai, United Arab Emirates